I manage a multiple-star hotel with an outstanding reputation.
All of us aim to offer our purchasers excellent services and ensure every one of us put a smile on their faces.
All of us deliver our purchasers with comfortable and have the best experience by providing them fantastic benefits. One of the purchasers who booked a hotel room complained that the temperature control in his room is not working and I as the manager must ensure that every one of us provide our purchasers suitable accommodation. I called the HVAC maintenance person, and they assured me they would send an HVAC repairman to come and check it. The company informed me that it needed a updatement because it was unrepairable. I decided to transfer the man occupying that room to another a single because it wouldn’t be against our ethics to have him in a room with subcorrect HVAC that doesn’t help with indoor comfort. I communicated with the hotel administration, and I had to confirm the purchase and upgrade of a new a single. I visited a single of the HVAC businesses, and there I was able to talk to the HVAC professional who told me it is vital to install a single with new HVAC technology, of which there are odd HVAC brands. I bought new HVAC equipment, and the HVAC provider assigned a company to help with the HVAC upgrade. I made sure to buy a fantastic quality HVAC to ensure the comfort of our purchasers. Another client later occupied the room, and they did not have an issue with the a/c since the new HVAC component was working perfectly. After that incident, I made sure that housekeeping and the companys checked the rooms officially.